Data We Gather

When you reach out for corporate floral arrangements or gift services, we collect information you willingly share. This may include your name, company name, email, phone, delivery addresses, and specific requirements for your floral needs. We also collect payment details during checkout, which are handled securely by our payment partners.

For corporate clients, we may collect additional business information such as company registration details, preferred delivery times, and budget guidelines to tailor our service to your organization's needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Data

We use your personal information primarily to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral solutions are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

StoneWavePanel respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the protection of your personal data seriously and put suitable technical and organizational steps in place to safeguard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please reach out to us using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only for as long as needed to provide our services and comply with legal obligations. Retention periods vary based on the type of information and the purpose for which it was collected.

Cookies and Site Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our pages. Cookies help us remember your preferences and evaluate site performance.

You can adjust cookie preferences in your browser. However, disabling certain cookies may affect how the site functions. For detailed information about our cookies practices, please review our Cookie Policy.

External Links

Our website may include links to third-party websites or services. This privacy policy covers only StoneWavePanel and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Revisions

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please contact us.